Web Product Manager

Job description

A better internet is possible, one that empowers people to choose how their personal information is used. This might seem daunting, or even impossible, but at Proton, building this better internet is what we do every day.

ProtonMail was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). Our first product, ProtonMail, is now the world’s largest encrypted email service. Subsequent Proton products, such as ProtonVPN, Proton Calendar, and Proton Drive, use end-to-end encryption that gives our users full control over how and with whom their data is shared.

Today, Proton is making privacy universally accessible to more than 50 million registered users, including journalists, some of the world’s largest organizations, and people in more than 180 countries. Our diverse and dynamic team is made up of more than 400 members representing over 30 different nationalities. While we are based in Geneva, Switzerland, we have offices in Zurich, Prague, London, Vilnius, Skopje, Taipei, and many more employees working remotely around the world.

New York Times journalists, some of the world’s largest corporations, and millions of ordinary citizens use our products so they can choose who, if anyone, sees their information. Join us at one of Europe’s fastest-growing companies to help us solve challenging problems and build new products that will reach hundreds of millions of people. We want to create more than just one of the world’s most impactful tech companies, we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen


Purpose of the role 

As a Web Product Manager, you’ll have full ownership of our websites. This includes defining a global vision and roadmap for all our websites, working directly with a dedicated engineering team to realize this roadmap, working closely with our internal team of web and UX designers to improve our sites’ usability and conversion rates, and working with our growth team to exponentially grow our sites’ traffic and signups.

If you’re a self-starter, a results-driven growth product manager, and you thrive in fast-paced environments, this is a great opportunity to play a pivotal role in a fast-growing company. You will have a concrete impact on the future of the business as a whole.


What you will do 

  • Own the vision, strategy, and execution for all web properties.
  • Together with a dedicated engineering team, define and execute the website product roadmap.
  • Together with a dedicated web design and UX team, improve the user experience and conversion rates of all websites.
  • Drive web visitor growth at scale via SEO, inbound, and organic marketing activities.
  • Ensure the content and the brand message is relevant, consistent, and up-to-date across all our digital properties, for all languages and locations of our global user base.
  • Implement web monitoring processes, guidelines, audits, and tools to identify opportunities and issues with our SEO ranking, user experience, conversion rates, and other relevant metrics.

Job requirements

  • 7+ years of experience as a web product manager or similar marketing role in SaaS, e-commerce, or digital-first global companies.
  • Proven experience defining product specifications, creating website roadmaps, acting as a product manager, and working directly with engineering teams.
  • Proven experience in scaling web traffic via SEO, inbound, and similar organic activities.
  • Strong project and program management, with the ability to set goals, effectively prioritize activities based on impact, and thrive in a high-growth, fast-paced startup environment.
  • Proven experience building and managing teams, including experience directly managing teams with 5+ members and scaling organizations.
  • Self-motivated, proactive, and able to work autonomously with strong attention to detail and excellent written and spoken English.
  • Experience with large, multi-product, multilingual websites


Why you should join Proton

  • Have a real impact - From high-profile newsrooms to the front lines of the global struggle for democracy and choice, our technology is saving lives and contributing to a better tomorrow.
  • Be part of a movement - Proton is not just a product or service but a community-driven movement united by a shared vision of online freedom. Our services are open source, audited, and supported by community contributions. We give back to our community by maintaining core encryption libraries and by supporting other organizations furthering the same goals as us.
  • Work with smart and dedicated people - Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.
  • Join a strong brand - Our encrypted email service - ProtonMail - has grown to be a staple of online security and privacy. Proton has been featured in multiple popular television and film productions, such as Mr. Robot, Knives Out, Sounds of Metal, and more.
  • Grow with us - We’re one of Europe’s fastest-growing startups, doubling in size every year. Our growth gives you limitless career and educational opportunities as well as the opportunity to work side-by-side with many world-leading experts in their fields.
  • Have your voice heard - We value your opinion and encourage you to speak up and share your ideas and thoughts. At Proton, no problem is someone else’s problem. We collectively strive to do the right thing and be the undisputed best in the world at everything we do.

Proton uses the Recruitee recruitment platform for a more effective hiring process and a better candidate experience. Your data will always be kept confidential and is not shared with any third parties. Keep in mind that you will receive emails from the email address careers@protonmail.recruitee.com or other addresses on the protonmail.recruitee.com domain.


Proton does not accept unsolicited resumes from any sources other than directly from a candidate. Proton will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation when the relevant candidate is employed by Proton.