Product Manager (Growth)

Job description

Our company:

At Proton, we envision an internet where privacy is the default, and we’re building ways to help all people secure their digital lives and take control of their data. ProtonMail was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). And since its inception, the company has grown at a fast pace and today has over 40 million users. 

Our principal product, ProtonMail, is the world’s largest secure email service. Our second product, ProtonVPN, is one of the world’s most popular VPN services. Our vision is to build an internet platform for the protection of digital rights, and we are also developing additional products, including ProtonCalendar, ProtonDrive, and more to come. 

Proton users include leaders of the Hong Kong protest movement, New York Times journalists, some of the world’s largest corporations, and millions of ordinary citizens from over 180 countries. Our team is diverse and dynamic, representing over 30 different nationalities, with offices in Geneva, Zurich, Prague, Vilnius, Skopje, and Taipei. We're also considering future potential office locations such as London and Barcelona.

About the position:

As a Product Manager on our Growth Team, you will lead the building and scaling of products to supercharge our acquisition and engagement efforts. You will work closely with data, engineering, design, and marketing stakeholders to drive the execution of key growth projects across the portfolio of our products. You will help prioritize projects, assess their potential impact, plan them effectively, and directly manage their execution. Together with the tech team leads, you'll scale and structure the team to cover growth projects across all platforms (web, mobile, and desktop).


If you’re a results-driven product owner or product manager, feel comfortable taking initiative, and thrive in a fast-paced environment, this is a great opportunity to play a pivotal role in a fast-growing company. You will have a concrete impact on the future of the business as a whole.

This job would ideally be based in Geneva/ London but if you are the right person, based elsewhere in Europe we are open to discuss as well !


Responsibilities

  • Identify growth opportunities and define product vision and strategy to build new cross-platform products, such as referrals, onboarding, activation, and lifecycle
  • Convert business requirements into detailed specs for growth features and initiatives, and project manage the delivery of all these in collaboration with engineering, from ideation to production
  • In collaboration with the growth and the other product teams, prioritize growth engineering projects based on their potential impact and available resources
  • Proactively identify, monitor, and solve issues using SQL; spec out solutions with engineers; and ensure the timely execution of fixes
  • Build new processes, optimize existing processes, and completely replace broken processes


Job requirements


  • 5+ years of experience creating customer-facing products as a product owner or manager
  • Extensive experience building intuitive user experience for large feature sets on multiple platforms
  • Strong empathy for customers and an unwillingness to compromise on user-centred design
  • Track record of building successful products using data, customer feedback, common sense, and/or machine learning
  • Experience working closely with internal technical teams, including engineering and development
  • Strong project and program management skills, with the ability to thrive in a high-growth, fast-paced startup environment, setting objectives, and ruthlessly prioritizing activities based on impact
  • Excellent written and spoken English, communication, and leadership skills
  • Strong preference for experience both in B2C and B2B products on web and mobile in a SaaS setup


Why you should join Proton:

  • We work on interesting, challenging problems every day. There is never a dull moment.
  • Our startup culture means everyone’s opinion matters. You can have a significant impact.
  • Our rapid growth means there are many opportunities for advancement
  • The chance to do something meaningful. ProtonMail protects dissidents, journalists, and activists. Our work saves lives.
  • Be part of something bigger. Millions of people and businesses around the world have embraced our idea of an Internet where privacy and security are the default. Join the privacy revolution that is changing the world.


 

ProtonMail uses the Recruitee recruitment platform for more effective hiring process and a better candidate experience. Your data will always be kept confidential and is not shared with any third parties. Keep in mind that you will receive emails from the email address careers@protonmail.recruitee.com or other addresses on the protonmail.recruitee.com domain.