Inbound Sales Representative Junior

Job description

Our company:

At Proton Technologies AG, we envision an internet where privacy is the default, and we’re building ways to help all people secure their digital lives and take control of their data.

Proton Technologies AG was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). And since its inception, the company has grown at a fast pace and today has over 40 million users. Our principal product, ProtonMail, is the world’s largest secure email service. Our second product, ProtonVPN, is one of the world’s most popular VPN services. Our vision is to build an internet platform for the protection of digital rights, and we are also developing additional products, including ProtonCalendar, ProtonDrive, and more to come.

Our users include leaders of the Hong Kong protest movement, New York Times journalists, some of the world’s largest corporations, and millions of ordinary citizens from over 180 countries. Our team is diverse and dynamic, representing over 30 different nationalities, with offices in Geneva, Zurich, Prague, Vilnius, Skopje, and Taipei.

Job requirements

We are seeking a full-time Junior Inbound Sales Representative who will become a member of Prague team and will support the current growth of the company. We will provide a steady flow of leads to you, so you are not expected to prospect or cold call.

  • This is an inside sales position that doesn’t require any travel
  • The primary communication channels are email (95%) and live chat
  • The position reports to the Manager of Sales and Business Development.
  • Work from office at Andel location or from home is possible

What you will do: 

  • Act as the point of contact for inbound business leads received via Mail & Chat
  • Provide the most immediate and highest quality first interaction
  • Determine pain points, needs, and account potential, and qualify leads accordingly
  • Propose appropriate solutions
  • Set up sales qualified appointments if necessary
  • Prepare reports and give feedback to product, marketing team if needed

Job requirements 

  • Excellent written English communication skills, additional language (French, German, Spanish) is welcome
  • To be a tech savvy, you like technology and can deep dive, Information Technology degree will be an asset
  • Be comfortable with daily email communication and diverse customer profiles
  • Customer centric mindset and approach
  • Good communication skills and ability to handle diverse customer profiles
  • Results-driven personality
  • Curiosity and drive to learn

Why you should join Proton Technologies AG :

  • We work on interesting, challenging problems every day. There is never a dull moment.
  • Our startup culture means everyone’s opinion matters. You can have a significant impact.
  • Our rapid growth means there are many opportunities for advancement.
  • The chance to do something meaningful. Proton products protect dissidents, journalists, and activists. Our work saves lives.
  • Be part of something bigger. Millions of people and businesses around the world have embraced our idea of an Internet where privacy and security are the default. Join the privacy revolution that is changing the world.

Proton Technologies AG is using Recruitee recruitment platform for more effective hiring and better candidate experience. Your data will be kept confidential and not shared with any third parties. Keep in mind that you will receive emails from careers@protonmail.recruitee.com email or other addresses on the protonmail.recruitee.com domain