Head of Content

Job description

At Proton, we envision an internet where privacy is the default, and we’re building ways to help all people secure their digital lives and take control of their data. ProtonMail was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). And since its inception, the company has grown at a fast pace and today has over 40 million users.

Our principal product, ProtonMail, is the world’s largest secure email service. Our second product, ProtonVPN, is one of the world’s most popular VPN services. Our vision is to build an internet platform for the protection of digital rights, and we are also developing additional products, including ProtonCalendar, ProtonDrive, and more to come.

Our users include New York Times journalists, some of the world’s largest corporations, and millions of ordinary citizens. The world is adopting our products at an accelerating pace. Whether it’s in New York, or at the front lines of the global struggle for freedom and democracy in Hong Kong, Belarus, and Myanmar, the work we do saves lives and is transforming the world. Our team is diverse and dynamic, representing over 30 different nationalities, with offices in Geneva, Zurich, Prague, London, Vilnius, Skopje, and Taipei, employing people around the world.

Proton is a mission driven company. We’re deeply committed to enabling freedom online and ensuring the internet serves the interests of all people. Our technologies provide trusted ways for people to be secure online and in control of their information at all times. The world is adopting our products at an accelerating pace. Help us bring it from tens of millions of users, to billions of users. We’re creating one of the world’s most impactful tech companies.

Purpose of the role

As a senior marketing leader, you'll be our chief storyteller, responsible for defining and executing our content strategy and rapidly expanding our reach across platforms. You will grow, lead, and inspire the content team to deliver the content of exceptional quality that will communicate our brand story, rally people behind our mission, and drive growth at scale.

This senior leadership role will be responsible for conceptualizing and producing all content across all brand platforms in support of marketing, product, and business goals.

If you have a proven track record of delivering impact through content, and you thrive in a fast-paced environment, this is a great opportunity to play a pivotal role in a fast-growing company. You will have a concrete impact on the future of the business as a whole.

What you will do

  • Own the vision, strategy, and execution for all our content across all brands and all touchpoints
  • Ensure all content is on-brand and consistent in terms of style, quality, and tone of voice, and optimized for search and user experience for all channels of content, including online, social media, email, mobile, and video
  • Leverage data insights to develop new content themes and topic ideas, to gauge content effectiveness, and to inform future strategy
  • Develop and implement standards, systems, and best practices for content creation, distribution, maintenance, retrieval, and repurposing
  • Build, lead, and nurture a growing team of high-performing writers who deliver undeniable business impact and breed a high standard of strategic and creative excellence through coaching and capacity-building

Job requirements

  • 7+ years of experience in a senior content management role in a global company 
  • Proven experience developing engaging and effective content for a consumer-facing brand 
  • Outstanding written and verbal communication skills 
  • Strong project and program management, with the ability to thrive in a high-growth, fast-paced startup environment, setting objectives, and ruthlessly prioritizing activities based on impact 
  • Proven experience building and leading teams, including experience directly managing teams of 5+ individuals and scaling organizations
  • Independent, self-motivated, and proactive, with strong attention to detail and flawless written and spoken English

Why you should join Proton

  • We work on interesting, challenging problems every day. There is never a dull moment.
  • Our startup culture means everyone’s opinion matters. You can have a significant impact.
  • Our rapid growth means there are many opportunities for advancement.
  • The chance to do something meaningful. ProtonMail protects dissidents, journalists, and activists. Our work saves lives.
  • Be part of something bigger. Millions of people and businesses around the world have embraced our idea of an Internet where privacy and security are the default. Join the privacy revolution that is changing the world.

Proton is using the Recruitee recruitment platform for more effective hiring and better candidate experience. Your data will be kept confidential and not shared with any third parties. Keep in mind that you will receive emails from careers@protonmail.recruitee.com email or other addresses on the protonmail.recruitee.com domain.

Proton does not accept unsolicited resumes from any sources other than directly from a candidate. Proton will not pay a fee for any placement resulting from the receipt of an unsolicited offer, even in a situation when the relevant candidate is employed by Proton.