At Proton Technologies AG, we envision an internet where privacy is the default, and we’re building ways to help all people secure their digital lives and take control of their data.
Proton Technologies AG was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). And since its inception, the company has grown at a fast pace and today has over 40 million users. Our principal product, ProtonMail, is the world’s largest secure email service. Our second product, ProtonVPN, is one of the world’s most popular VPN services. Our vision is to build an internet platform for the protection of digital rights, and we are also developing additional products, including ProtonCalendar, ProtonDrive, and more to come.
Our users include leaders of the Hong Kong protest movement, New York Times journalists, some of the world’s largest corporations, and millions of ordinary citizens from over 180 countries. Our team is diverse and dynamic, representing over 30 different nationalities, with offices in Geneva, Zurich, Prague, Vilnius, Skopje, and Taipei. We're also considering future potential office locations such as London and Barcelona.
About the position:
We are looking for enthusiastic tech-savvy individuals to join our Customer Support team in our offices in Skopje and Taipei. As a Customer Support Specialist for ProtonMail or ProtonVPN, you’ll be in charge of resolving our customers' technical support questions related to our products.
What will you do:
Bonus points for VPN Customer Support:
Why work at Proton:
ProtonMail uses the Recruitee recruitment platform for more effective hiring process and a better candidate experience. Your data will always be kept confidential and is not shared with any third parties. Keep in mind that you will receive emails from the email address firstname.lastname@example.org or other addresses on the protonmail.recruitee.com domain.